Privacy Policy

Section 1

Introduction

okbd is committed to protecting the privacy and personal data of all users who access or register on the platform. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the choices you have regarding your data. By using the okbd platform, you consent to the practices described in this Privacy Policy.

This Privacy Policy applies to all services operated by okbd, including the website, mobile-optimised platform, customer support channels, and any promotional communications sent by okbd. If you do not agree with this policy, please do not use our platform or submit any personal information to us.

Section 2

Information We Collect

okbd collects personal information at various stages of your interaction with the platform. The categories of personal data we may collect include:

• Identity data: full name, date of birth, username, and government-issued identification numbers provided during account registration or KYC verification.
• Contact data: mobile phone number, email address, and any correspondence you send to our support team.
• Financial data: payment method details (such as bKash account number, Nagad number, Rocket number, or card information), transaction history, deposit and withdrawal records, and account balance information.
• Technical data: IP address, browser type, operating system, device identifiers, session data, and access logs generated when you visit or use the platform.
• Behavioural data: game history, betting activity, session duration, feature usage patterns, and any preferences you set within your account.

We collect this information directly from you when you register, make transactions, or contact us, and automatically through cookies and server logs when you use the platform. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information.

Section 3

How We Use Your Information

okbd uses the personal data collected from you for the following purposes:

• Account management: to create, verify, and maintain your account, process your deposits and withdrawals, and deliver the full suite of gaming and betting services available on the platform.
• Identity and age verification: to confirm you meet the minimum age requirement of 21 years and to satisfy our KYC obligations by verifying your identity before processing withdrawals.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and any other prohibited conduct that violates our Terms and Conditions.
• Customer support: to respond to your queries, resolve disputes, investigate complaints, and provide technical assistance when you contact our support team.
• Personalisation and platform improvement: to tailor promotions, game recommendations, and platform features to your activity patterns and stated preferences, and to analyse usage data to improve the overall platform experience.
• Marketing communications: to send you promotional offers, bonus notifications, and seasonal campaigns (such as Eid or BPL season promotions) by SMS or email, subject to your communication preferences. You may opt out of marketing messages at any time by contacting support.

Section 4

Legal Basis for Processing Your Data

okbd processes your personal data on one or more of the following legal grounds:

• Contractual necessity: processing is required to perform our contract with you — for example, to operate your account, process payments, and deliver gaming services.
• Legal obligation: processing is necessary for okbd to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Legitimate interests: processing is necessary for our legitimate business interests, such as fraud detection, platform security, and improving the user experience, provided these interests are not overridden by your rights.
• Consent: where you have provided explicit consent — for example, opting in to receive marketing communications — we process your data on that basis. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Section 5

Sharing Your Information

okbd does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:

• Service providers: we share data with trusted third-party vendors who provide essential services on our behalf, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game software providers (such as Pragmatic Play, Evolution Gaming), fraud detection services, and hosting infrastructure providers.
• Legal and regulatory obligations: we may disclose your data to law enforcement authorities, regulatory bodies, or other government agencies where required by applicable law or where we reasonably believe disclosure is necessary to prevent or investigate illegal activity.
• Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or part of okbd's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this policy will continue to apply.
• With your explicit consent: in any other circumstances where you have given us specific prior permission to share your data with a named third party.

Section 6

Cookies and Tracking Technologies

okbd uses cookies and similar tracking technologies on its platform. Cookies are small data files placed on your device that help us deliver a better, more personalised experience. We use the following categories of cookies:

• Strictly necessary cookies: required for the platform to function correctly. These include session authentication cookies that keep you logged in while you play, and security cookies that protect against cross-site request forgery.
• Analytical cookies: used to collect anonymised statistics about how players navigate and use the platform. This data helps us identify pages that perform well, spot bottlenecks, and improve the overall user journey.
• Functional cookies: remember your preferences and settings — such as language preference, display settings, and whether you have acknowledged certain notices — so you do not have to reconfigure them on each visit.
• Marketing cookies: where you have consented, these cookies track your browsing activity to deliver promotions and offers relevant to your interests. You may withdraw consent for marketing cookies at any time.

You can control or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the platform and may prevent you from accessing certain features. Our platform does not currently respond to browser-level Do Not Track signals.

Section 7

Data Retention

okbd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your account relationship with us. Specifically, account data is retained for the lifetime of the account and for a minimum period of five years following account closure, in order to meet our legal and regulatory obligations, including those relating to anti-money laundering record-keeping requirements.

Transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction. Marketing data is retained until you withdraw consent or for a maximum of two years from your last interaction with a marketing communication, whichever is sooner. When personal data is no longer needed, it is securely deleted or anonymised.

Section 8

Data Security

okbd takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption across all platform pages and payment flows, secure password hashing, strict access controls so that only authorised personnel can access personal data, and regular security audits.

While we invest heavily in platform security, no system is entirely immune from risk. You are responsible for keeping your account credentials confidential and for accessing your account only from secure, private devices. If you become aware of any unauthorised access to your account, you must notify our support team immediately. okbd will not be liable for losses arising from your failure to maintain the security of your login credentials.

Section 9

Your Privacy Rights

As a user of the okbd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details provided on this site:

• Right of access: you may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right of erasure: in certain circumstances you may request that we delete the personal data we hold about you. Please note that this right is subject to our legal and regulatory data retention obligations and may not apply where retention is required by law.
• Right to object to marketing: you have the right to object to us processing your personal data for direct marketing purposes at any time. Once you exercise this right, we will cease processing your data for marketing purposes immediately.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

okbd will respond to all valid data rights requests within 30 days of receipt. In complex cases this period may be extended by a further 30 days, and you will be notified of any such extension. We will not charge a fee for handling your request unless the request is manifestly unfounded or excessive.

Section 10

Third-Party Links

The okbd platform may from time to time contain links to third-party websites, payment portals, or game provider environments. These third-party services operate under their own privacy policies, and okbd accepts no responsibility for the data practices of those third parties. We encourage you to review the privacy policy of any third-party site you visit via a link from our platform.

Section 11

Children's Privacy

The okbd platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted by a person under the minimum age, we will delete that data promptly and close the associated account. If you are a parent or guardian and believe your child has provided personal information to okbd, please contact our support team immediately so we can take appropriate action.

Section 12

Changes to This Privacy Policy

okbd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this policy, we will update the Last Updated date at the top of this page and, where appropriate, notify registered users via their account contact details. Your continued use of the okbd platform after any update to this policy constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Our Commitment

How We Protect Your Privacy